Shipping Policy – ZoroElixir

At ZoroElixir, we are committed to delivering your beauty and fragrance products safely, securely, and on time.

Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays may be processed on the next business day.

Shipping Time

Delivery times depend on your location and shipping method selected at checkout. Estimated delivery times will be provided during checkout or in your order confirmation.

Shipping Charges

Shipping fees are calculated based on your delivery location, order size, and available shipping method. Any applicable shipping charges will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Delivery Delays

Delivery times may occasionally be affected by weather, customs, carrier delays, holidays, or other circumstances outside our control. We appreciate your patience in such situations.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address. ZoroElixir is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address.

Damaged or Lost Packages

Please contact us as soon as possible if your package arrives damaged or does not arrive within the expected delivery period. We will work with you to resolve the issue.

International Orders

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, where applicable, are the responsibility of the customer.